Refund & Cancellation Policy

This policy applies to Clinrow subscriptions sold by Slienode.

1. Cancellation

• You can cancel your subscription at any time from your account or by emailing support@clinrow.in.
• After cancellation, your plan stays active until the end of the current billing period and will not renew.

2. Refunds

• New subscriptions can get a full refund if requested within 7 days of the first payment.
• After 7 days, payments for the current billing period are not refundable.
• If you were charged twice or charged by mistake, we refund the extra amount in full.
• WhatsApp messaging charges already used are not refundable.

3. How to request a refund

Email support@clinrow.in with your clinic name, registered phone number and payment ID. We confirm the request within 2 working days.

4. Refund timeline

Approved refunds are sent to the original payment method (card, UPI or bank) within 5–7 working days. Your bank may take a few extra days to show it.

5. Contact

Slienode, Kharadi, Pune, Maharashtra 411014, India
Email: support@clinrow.in